
Policies that maintain clarity and structure throughout the stay.
Policies at Kimpton Gray Hotel Chicago are structured to ensure consistency across all services. From check-in to room usage and amenities access, guidelines support a smooth and predictable stay, allowing guests to navigate their visit with ease.
Check-in typically begins in the afternoon, while check-out is scheduled for late morning.
Guests must present a valid government-issued ID and credit card upon arrival.
A credit card authorization is generally required for incidental charges.
The hotel operates as a non-smoking property indoors.
Pets are typically allowed, often without additional fees, though policies may apply.
Cancellation terms vary depending on the booking type, with flexible and non-refundable options available.

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Ages 0 to 17
